Seek the story of sake is a special website where you can look for the best sake for you while you enjoy stories about sake. Expand your world of sake by deeply understanding features of each sake, including the region of origin, manufacturing method and brewer's passion.

Yes. You can set your billing address upon member registration. You can also set your shipping address upon placing your order.

On the order screen, you can add the shipping address and billing address separately. In some cases, a tariff may be invoiced to your delivery address.

We do not offer this service at the moment.

Product prices can be displayed in SGD, HKD, or NTD. At the time of payment, you will be billed in your local currency, according to your credit card company's calculation based on the Japanese Yen.

All items are exempt from japanese consumption tax. For information on taxation in each country, click here

Delivery costs are determined by each transport company according to the weight and shipping location of your order. For estimation, click here
You can check confirmed delivery costs on the order confirmation screen. You are responsible for paying any tariff and other taxes. 

It takes one to five business days from the placement of order to dispatch, and 3 to 7 days from dispatch to delivery. For more information, click here

We will ship your order via EMS or DHL, whichever is the most appropriate for your order.

Please check if the credit card information you entered is correct. If you still see an error, please check the following:

・if you have entered incorrect information a certain number of times, your credit card may be suspended temporarily.
・you have exceeded the credit limit on your card.
・your credit card has expired or been suspended for usage or other reason.

Please check the status of your credit card. if you do not know the status of your credit card, please contact your credit card provider. if you still see an error after checking the status of your credit card, please try another credit card or other payment method.

An email from us may be rejected or delayed for certain reasons that occurred during communication. You may not be able to receive our emails for any of the following reasons:

▼ your email setting is set to reject our emails. please classify the following email addresses as a safe sender.

Notice regarding order information / Inquiry
seekstorysake@fun-japan.jp

▼ our email is rejected by your internet provider. our email addresses are recognized as junk mail by your internet provider in some cases. if you are still unable to receive our email, please contact your internet provider.

▼ when our site is temporarily busy owing to a large volume of orders, it may take longer to access the site.

After you place your order, you can check the status of your order by the following methods:

▼ check the order confirmation email please check the order confirmation email which is sent to your designated email address after you place your order.
If you haven't received an email from us, your order may not have been placed correctly, or the email from us couldn't get through to you owing to your email settings or wrong email address.
In such cases, please contact us from the following link. here.

We are unable to accept adding extra items or change of order.

We are unable to change your payment method.

We are unable to accept a cancellation after your order is confirmed.

Please do not open the products. Please contact us from here.